RETURN AND REFUND POLICY

Please reach us at office@sabiotherapeutics.com if you cannot find an answer to your question.

How do I return something?

A Return and Refund policy usually consists of:

100% refund will be issued on your unopened item(s) returned within 30 days of purchase.
Items must be returned in the same (or similar) condition in which they were received.
Opened returned products will be discarded and no refund or credit will be issued.

When will I get a refund?

Please note that all returns will be held temporarily for 14 days after they are received. Currently, refunds may take up to 21 days to process. We thank you for your patience

Did any of your products arrive damaged?

Hold on to your shipment and DO NOT discard any damaged boxes, packaging, or products.
Please note: You may be asked to provide pictures of your damages to help in the processing of your claim.
Place a shipping claim by contacting a Customer Support at 1.786.309.0910 (M-F: 9am-5pm EST), email: office@sabiotherapeutics.com